TG Lab has made a significant move by opening a new Managed Services Centre in Santiago, Chile, as of December 9, 2025. This development is a strategic step in strengthening TG Lab’s support for operators throughout Spanish-speaking Latin America and marks a vital milestone in the company’s regional growth strategy.
Launching with a team of over 60 specialists, the Santiago hub is equipped to manage casino and sportsbook operations, CRM, VIP services, gamification, and affiliation. It also houses dedicated experts in fraud prevention, KYC, payment processing, and customer support. This comprehensive setup provides TG Lab’s Latin American partners with localized operational services designed to cater to all markets on the continent.
TG Lab already has an established customer base in countries like Colombia, Argentina, Peru, Paraguay, and Chile. The new hub in Santiago is set to significantly enhance delivery and boost performance across these crucial regional markets. Additionally, TG Lab plans to further expand its reach into Mexico, the Dominican Republic, and Ecuador soon.
This initiative is another chapter in a period of robust growth for TG Lab in Latin America, following the inauguration of its Brazil Hub in Foz do Iguaçu. The successful integration of its Brazilian acquisition, SysGaming, has led to doubling the team size, solidifying TG Lab’s reputation as one of the most trusted local technology partners in the market.
As the company continues its expansion across Latin America, it is pursuing both organic growth and M&A opportunities. TG Lab aims to solidify its standing as one of the region’s most localized and reliable B2B platform providers.
Ugnius Simelonis, CEO at TG Lab, expressed enthusiasm about the new office opening: The announcement comes after over a year of focused research, highlighting the tremendous opportunities in Chile. He noted the abundance of casino specialists in the market and expressed delight in investing in such a promising environment. The primary goal remains to offer superior service in LatAm, and the new Managed Services Hub in Chile is seen as the operational backbone needed to support partners in Spanish-speaking markets.
TG Lab’s existing partners in Latin America have reported impressive commercial growth. Since the acquisition of SysGaming, partners who migrated to TG Lab’s platform have experienced a 20-25% increase in revenue thanks to advanced automation, real-time analytics, and enhanced gamification and loyalty tools. The Santiago Hub is expected to further boost these performance levels.
The igaming industry in Latin America is witnessing a surge in opportunities and competition. With many countries embracing regulated online gambling, the market potential is vast. Industry experts have noted that local expertise and a strong regional presence are crucial for success. TG Lab’s move to establish a hub in Chile aligns with this strategy, positioning itself as a leader with deep regional ties.
However, some industry analysts caution that rapid expansion can bring challenges. Entering new markets like Mexico or the Dominican Republic may require adaptation to differing regulatory environments and consumer preferences. While TG Lab’s localized approach is commendable, maintaining consistency in service quality across diverse markets will be essential for sustained growth.
Overall, TG Lab’s strategy reflects a well-calibrated approach to capturing a larger share of the Latin American igaming market. By focusing on localized services and leveraging technology to enhance client performance, TG Lab is well-positioned to capitalize on the burgeoning opportunities in the region. As the igaming landscape in Latin America evolves, companies that combine strategic expansion with deep local insights are likely to emerge as market leaders.
Sarah Thompson is a seasoned writer specializing in casino gaming and online gambling. With over a decade of experience in the industry, Sarah brings in-depth knowledge and a keen eye for detail to her work at CasinoNoDeposits.com. Her expertise lies in uncovering the latest no deposit bonuses and providing comprehensive reviews of online casinos. Passionate about helping players maximize their gaming experience, Sarah combines her analytical skills with a flair for engaging storytelling.
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