In November 2025, DigiPlus Interactive Corp. faced significant regulatory challenges in the Philippines but remained determined to maintain its market position through strategic innovation. The company’s president, Andy Tsui, addressed the Philippine Stock Exchange, outlining the steps DigiPlus is taking to adapt to a rapidly changing industry landscape that has affected many in the sector.
Recent financial results highlighted the impact of regulatory changes on DigiPlus, revealing a net income of PHP 1.71 billion in the third quarter, equivalent to US$29 million. This marked a 51.4 percent decline from the previous year. Despite revenues holding steady at PHP 19.05 billion, EBITDA dropped by 46.7 percent to PHP 2.04 billion. The downturn was attributed to stringent new regulations, particularly a central bank mandate that disconnected online gaming platforms from e-wallet services to exert tighter control over online gambling transactions.
The Philippine Amusement and Gaming Corporation (PAGCOR), the nation’s casino regulator, also noted a significant income downturn due to these regulatory changes, citing a decrease in new player sign-ups since August. For DigiPlus, the operator behind BingoPlus, the country’s first government-endorsed online bingo platform, as well as ArenaPlus for sports betting and GameZone for casual gaming, this regulatory impact necessitated a strategic shift.
DigiPlus has placed emphasis on attracting and retaining high-value users, comprising roughly 20 to 30 percent of their customer base, who are responsible for generating 70 to 80 percent of the platform’s revenue. This strategic focus is seen as crucial for maintaining leadership in a turbulent market environment. In its efforts to expand its player base, DigiPlus plans to introduce locally developed games, underscoring its commitment to cultural relevance and market connectivity. The company is also leveraging artificial intelligence and big data to customize gameplay experiences and enhance user engagement, with the aim of fostering player loyalty.
Internationally, DigiPlus has cautiously ventured into Brazil, temporarily pausing its gaming platform operations shortly after a soft launch. The company views this initial phase as an opportunity to glean valuable insights into Brazilian player behavior and preferences, which will inform the development of a localized game expected to launch in early 2026. These efforts signify DigiPlus’s long-term commitment to establishing a presence in Brazil.
Closer to home, DigiPlus is pursuing opportunities in Africa by applying for online licenses in South Africa through the Western Cape Gambling and Racing Board. The anticipated timeline for license approval is six to eight months, potentially opening another avenue for growth.
Despite current challenges, Mr. Tsui remains optimistic about returning to pre-regulation performance levels by the first or second quarter of the following year. He reiterated the company’s focus on high-value customers as key to sustaining its leading position in the Philippine online gaming sector. With a strategic approach to regulatory compliance, measured market expansion, and investments in technology and local game development, DigiPlus aims to remain competitive and resilient in the dynamic igaming industry.
The DigiPlus case highlights the delicate balance between regulatory adherence and market innovation, attracting significant interest from operators within the Philippines and internationally. As online gaming faces increasing scrutiny and evolving player demands, DigiPlus’s approach serves as a model for navigating complex industry challenges.
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